SHIPPING

We offer free shipping on orders over $75. Orders are typically processed within 5-10 business days and custom orders are typically processed within 7-14 business days. These timeframes can be more or less depending on availability and Holidays. Once your order is processed, we will then ship your order via USPS or UPS. Free First-Class shipping usually takes between 3-5 business days, this timeframe can vary and all depends on the mail carriers. Kindly note that SoulVenture Co. is not responsible for lost or stolen packages, please contact the assigned mail carrier directly for a resolution.

 

RETURNS

All sales are final and non-refundable! All products are made to order and for this reason we do not accept returns. If for some reason you are not satisfied with your order or your product arrives damaged, please contact us as soon as possible so that we can make it right. We are dedicated to providing excellent customer service and are always happy to help.

 

DISCOUNTS

 We offer various discounts and promotions throughout the year. Be sure to check our website or follow us on social media to stay up to date with the latest offers!

 

100% SECURE ORDERING 

We use a secure ordering system to protect your personal information and ensure that your orders are processed safely and efficiently. You can trust that your information is safe when you make a purchase with us.

 

PRIVACY POLICY

We take the privacy of our customers very seriously. We follow all industry standards to ensure that your personal information is safe and secure.